Privacy Policy
SIYAK is a translation workbench for the text inside apps and websites. This page says
what is held about you and what happens to it.
What is stored
Your email address, the name you choose to give, your plan, and the date the account
opened. The projects you create and the strings inside them: source text, translated
text, a screen hint, and the language each one is in. Counts — requests and characters
per project per day, which are numbers and not copies of your text. A salted hash of
your password and of every API key, which nobody can read back. Support tickets and
the answers they receive.
What goes to a translation model
A string, the language it should become, the glossary terms you pinned for that
project, and the context you attached. That is the entire payload. Your email address,
password, keys and payment details are never part of it.
What does not happen
Your data is not sold. It is not used to train a public model. This site runs no
advertising and no third-party trackers, and asks no phone number, location or device
identifier.
Payments
Money moves between you and the operator through Vodafone Cash or TapTap Send. We
record the amount, the method, the sender reference you type, and the decision taken
on it. The payment networks hold everything else.
Who can see your work
Only you, through your own credentials. The operator reads platform counts — how many
strings a project holds, how much it has used — and, when a ticket requires it, the
thread itself. Row-level security in the database applies that rule to every query
rather than only at the edge of the application.
Retention and deletion
Deleting a project removes its strings, keys, glossary terms and usage rows. Closing an
account removes its profile. A short audit trail is kept — which account did which
action, when, from what address — because a platform that cannot answer that question
cannot protect the accounts on it.
Contact
Open a ticket from your dashboard, or write to the support address in the footer.